Terms of service

Terms of Service for CRO Store
Effective Date: May 24, 2026

Welcome to CRO Store! These Terms of Service ("Terms") govern your use of our website, services, and any products purchased from us. By accessing or using our website, creating an account, or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Use of Our Website

You must be at least 18 years old or have the consent of a parent or guardian to use our website. By using the website, you agree to:

  • Provide accurate, current, and complete information when making a purchase, signing up for an account, or subscribing to our newsletter.
  • Not use the website for any unlawful purpose or in any way that could harm, disable, or interfere with the operation of the site.
  • Not impersonate any person or entity or misrepresent your affiliation with any individual or entity.

We reserve the right to suspend or terminate your access to the website at any time for violating these Terms.

2. Products and Pricing

We make every effort to ensure that our product descriptions, pricing, and availability are accurate. However, we cannot guarantee that all content is error-free. In the event of a pricing error, we reserve the right to cancel or modify your order and notify you of any changes before processing it.

  • Pricing: All prices are listed in U.S. dollars unless otherwise specified and may be subject to change at any time without prior notice.
  • Availability: While we strive to keep our inventory up-to-date, items may be unavailable or discontinued, and we will notify you if an item is out of stock after your order is placed.
  • Promotions and Discounts: Any promotions or discounts offered are subject to the terms specified and may not be combined with other offers.

3. Order Processing and Payment

By placing an order on our website, you agree to pay the total amount of your order, including applicable taxes, shipping fees, and any other charges. Payment is due at the time of purchase.

  • We accept payments through major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as specified at checkout.
  • You represent and warrant that the payment information you provide is accurate, complete, and authorized.
  • We reserve the right to cancel any order if we suspect fraud, unauthorized activity, or if there is an issue with the payment method.

4. Shipping and Delivery

We strive to process and ship orders promptly. Shipping times and costs are calculated at checkout based on the delivery address and chosen shipping method.

  • Shipping Costs: Shipping fees are non-refundable, except in the case of damaged or incorrect items.
  • Delivery Times: Delivery times vary depending on the shipping method and destination. Estimated delivery times are provided at checkout but are not guaranteed.
  • Domestic Shipping Only: CRO Store currently ships within the United States only (continental U.S., Alaska, and Hawaii). We do not offer international shipping at this time.

Please ensure that your shipping address is accurate. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information regarding our return process, eligibility criteria, and refund procedures.

6. User Accounts

To place an order or access certain features on our website, you may be required to create an account. By creating an account, you agree to provide accurate and up-to-date information and to keep your account details secure.

  • Account Responsibility: You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials.
  • Account Termination: We reserve the right to suspend or terminate your account at our discretion, especially if we suspect any fraudulent or unauthorized activity.

7. Intellectual Property

All content on the CRO Store website, including text, graphics, logos, images, videos, product descriptions, and software, is the property of CRO Store or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from our website without prior written consent.

8. Limitations of Liability

To the fullest extent permitted by law, CRO Store shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, products, or services. This includes, but is not limited to, damages for loss of profits, goodwill, or data, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims, losses, or damages arising out of or in connection with these Terms will be limited to the amount you paid for the product or service giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless CRO Store, its employees, agents, affiliates, and partners from any claim, loss, damage, or expense (including attorney's fees) arising out of your use of the website, violation of these Terms, or infringement of any rights of another party.

10. Privacy and Data Collection

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

11. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting to this page, with the updated "Effective Date" listed at the top. We encourage you to review these Terms periodically to stay informed about our practices.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

  • Arbitration: Any disputes arising from or related to these Terms will be resolved through binding arbitration, rather than in court, except for claims related to intellectual property or other rights that may be enforced in court.
  • Venue: The venue for any arbitration or legal proceedings will be in Miami, FL.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

CRO Store
Email: salescrostore@gmail.com
Phone: 786-795-2483

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.